SIZING
Detailed sizing info is included in each listing.
Dresses may fit differently from one to the next as they are one of a kind.
Swimsuits tend to fit smaller than dresses, so your swim size may not be the same as your dress size.
Please read listings carefully. We are more than happy to help! Please start a chat, or email us at info@oladubois.ca
We need accurate measurements to be able to help you – a measuring tape is your best friend here! Pick one up at the drug store next time you are there, it will make your life so much easier and save you the hassle of exchanging items. Shipping exchanges isn't good for the environment either, so let's work together to reduce them :)
SHIPPING
In Canada: UPS or Canada Post Expedited Shipping with Tracking. Orders under $200 (pre-tax) ship for $15. Orders over $200 (pre-tax) ship for free.
To the US: Canada Post Track Pack for a Flat Rate of $20
FLAT RATE: UK $30 / Australia & NZ $35
Rest of the world: shipping calculated at checkout
Customer is responsible for all import duties, if applicable
Free Pick Up from the Ola Boutique, anytime during Business Hours
PAYMENTS
Payments accepted: eTransfer (Canada), PayPal, VISA, MC, AmEx, GPay, Apple Pay & Shop Pay
EXCHANGES
On Sale Items, Intimates and Vintage items are Final Sale
Swimwear purchased in-store is Final Sale
All other regular priced purchases are exchange only, within 2 weeks
Returned items must be received in the condition they were sent out, clean & free of lotions or other markings. All tags & liners must be in tact. Exchanges will not be honored otherwise
Return shipping fees are are the purchasers responsibility and non-refundable
CUSTOM & ALTERATIONS
Not available, but I'm happy to refer you to someone if you are local.
CAN I TRY THAT ON?
Yes! The Ola Studio is located at 102-912 Southgate Street, Victoria BC. We will be open for walk-ins starting in October 2024
